Privacy Policy

Privacy Notice

This Privacy Policy for Parisienne Hair Solutions, referred to in this policy as “Company,” “we,” “us,” or “our,” describes how and why we may collect, store, use, process, and share your information when you use our website, request information, schedule a consultation, communicate with us, or engage with our services.

This policy applies when you:

• Visit our website at parisiennehairsolutions.com or any website that links to this Privacy Policy.
• Submit a contact form, consultation request, appointment request, or inquiry.
• Call, email, message, or otherwise communicate with us.
• Engage with our services, marketing, events, promotions, or related business activities.

If you do not agree with this Privacy Policy, please do not use our website or submit personal information through our forms. If you have questions or concerns, please contact us using the contact information listed near the end of this policy.

1. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you contact us, request a consultation, complete a form, schedule an appointment, ask a question, or otherwise communicate with Parisienne Hair Solutions.

The personal information we collect may include:

• First and last name
• Email address
• Phone number
• Mailing address or general location
• Appointment or consultation preferences
• Service interests, such as wigs, toppers, custom hair systems, scalp care, trichology, hats, scarves, or related solutions
• Information included in messages, forms, emails, or phone calls
• Contact preferences

Health-Related or Sensitive Information

Because our services may involve hair loss, scalp concerns, medical wigs, cranial prosthesis-related questions, alopecia, chemotherapy-related hair loss, thinning hair, or other personal concerns, you may choose to share health-related or sensitive information with us.

We collect and use this type of information only when you voluntarily provide it, when it is reasonably necessary to respond to your request, when it helps us recommend appropriate services, or when otherwise permitted by applicable law.

Information Automatically Collected

When you visit our website, certain information may be collected automatically. This information does not usually identify you directly, but it may include technical and usage information such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Time and date of visit
• General location based on device or IP address
• Website usage, diagnostic, and performance data

This information is used for website security, performance, analytics, troubleshooting, and improving the user experience.

3. When and With Whom Do We Share Information?

We do not sell your personal information in the ordinary meaning of the word. However, we may share limited information when necessary to operate our website, communicate with clients, provide services, or comply with legal obligations.

We may share information with:

• Service providers: Companies that help us operate our website, host data, provide analytics, manage forms, process communications, support scheduling, or maintain business systems.
• Professional advisors: Accountants, attorneys, insurers, consultants, or other advisors when reasonably necessary.
• Business transfers: If our business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
• Legal and safety purposes: When required by law, legal process, court order, governmental request, or when necessary to protect rights, safety, security, or prevent fraud.
• With your consent: When you ask us to share information or give us permission to do so.

We require service providers to use personal information only as necessary to perform services for us and to protect it using reasonable safeguards.

5. How Long Do We Keep Your Information?

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and business needs.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with our normal business practices and applicable law.

7. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These rights may include the ability to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request that we limit certain uses of your information.
• Opt out of certain marketing communications.
• Withdraw consent where processing is based on consent.

We will consider and respond to requests in accordance with applicable law. Some requests may be limited by legal obligations, appointment records, service history, fraud prevention, security needs, or other legitimate business reasons.

Marketing Communications

If you receive marketing emails or messages from us, you may opt out by following any unsubscribe instructions provided or by contacting us directly. Even if you opt out of marketing, we may still send non-marketing communications related to appointments, services, transactions, or administrative matters.

9. Visitors From Outside South Carolina or the United States

Parisienne Hair Solutions is based in Piedmont, South Carolina, United States. If you access our website from outside the United States, please understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

By using our website or submitting information to us, you understand that your information may be transferred to, stored in, or processed in the United States.

11. Links to Other Websites

Our website may include links to third-party websites, platforms, social media pages, scheduling tools, map services, payment tools, review platforms, or other online resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. How to Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, you may contact us at: